Privacy Policy

1. Who we are

This website is operated by ZINO VISION L.L.C-FZ (“we”, “us”), a company registered in the Meydan Free Zone, Dubai, United Arab Emirates (License No. 2541030.01). We act as the data controller for the personal data described in this policy, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Data we collect

We collect personal data in two ways:

• Contact form: when you submit an enquiry we collect your name, company, email address, phone number, the service you are interested in, and your message.
• Technical data: our hosting provider automatically processes standard server logs (IP address, browser type, pages visited) for security and operation of the website.

This website does not use advertising trackers. If analytics are introduced, this policy will be updated accordingly.

3. How we use your data

• To respond to your enquiry and communicate with you about our services;
• To prepare proposals and manage our business relationship;
• To operate, secure and improve this website.

We process this data on the basis of your consent (submitted enquiry), the performance of pre-contractual steps taken at your request, and our legitimate interest in operating a secure website.

4. Sharing and transfers

We do not sell your personal data. It may be processed by service providers acting on our behalf, strictly for the purposes above:

• Vercel Inc. (United States) — website hosting and form processing infrastructure;
• Email and communication providers used to receive and answer your enquiry.

Where data is transferred outside the UAE, we ensure appropriate safeguards are in place as required by the PDPL.

5. Retention

Enquiry data is kept for as long as necessary to handle your request and, where a business relationship follows, for the duration of that relationship plus any period required by applicable law. You may request deletion at any time.

6. Your rights

Under the PDPL you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Object to or restrict certain processing;
• Withdraw your consent at any time;
• Request portability of data you have provided.

To exercise any of these rights, contact us at contact@zino-vision.com. We will respond within the timeframes required by applicable law.

7. Cookies

This website only uses cookies or similar technologies that are strictly necessary for its technical operation. No advertising or cross-site tracking cookies are set.

8. Third-party links and embedded content

This website contains links to third-party services such as WhatsApp. Once you leave our website, the privacy policy of the relevant provider applies.

Our contact page embeds an interactive map provided by Google Maps (Google LLC). When that page loads, your browser connects to Google’s servers, which may process your IP address and set cookies subject to Google’s privacy policy.

9. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure, including encrypted transmission (HTTPS) and access controls.

10. Changes to this policy

We may update this policy from time to time. The latest version, with its date, is always available on this page.

11. Contact

For any question relating to this policy or to your personal data: contact@zino-vision.com — ZINO VISION L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.